Council scorecard
Medway Council
- Type
- unitary
- Population
- 280,000 (ONS mid-year estimate, rounded)
- Political control
- Labour majority (since May 2023; briefly NOC Feb–Apr 2025)
- Next election
- 6 May 2027 (whole council, all 59 seats; last elected May 2023)
- Council website
- www.medway.gov.uk
Scorecard
Methodology published 2026-05-18. Pending cells reflect data collection in progress, not methodology uncertainty — they will populate as the underlying data is gathered.
Refuse collection
Missed bin reports, recycling rates, complaint resolution time
Scored on the two DEFRA-published components — recycling rate and residual household waste, FY 2024-25 final data (England averages: 42.0% / 513.3kg per household) — with the remaining components (missed-bin reports, complaint resolution time, service consistency) pending data ingest. Medway recycled 37.2% of household waste in 2024-25 — below the England average of 42.0% and 9th of the 13 Kent waste-collection authorities — with residual waste of 588.5kg per household, well above the England average of 513.3kg. Attribution: Labour administration (Vince Maple), in office throughout the period.
as of 2026-07-02 · source
Complaints handling
Volume, response times, LGSCO upheld findings
LGSCO 2025-26: 105 complaints dealt with, 25 investigations, 23 upheld — a 92% uphold rate vs the 85% unitary average AND 7.9 upheld per 100,000 residents vs the 5.6 unitary average: above the comparator on both rate and volume, and a deterioration from 2024-25 (63% uphold, 5.2 per 100k). A remedy had been provided pre-Ombudsman in 17% of upheld cases (average 13%); compliance 100%; timely compliance 76% vs 77% average. 2025-26 figures precede the LGSCO annual letters (due ~July 2026) and may be revised. Attribution: Labour administration (Vince Maple) throughout both years.
as of 2026-07-02 · source
FOI response
Average response time, refusal/exemption rate, compliance with 20-day statutory deadline
Score pending — Medway publishes no FOI performance statistics (medway.gov.uk and its committee system checked 2026-07-03), so the timeliness (50%) and refusal-rate (30%) components cannot be scored from public data. What is known: 2 ICO decision notices in the three years to July 2026 — one upheld (failure to identify in-scope information on an EHCP funding request, March 2025), one not upheld — and roughly 1,997 requests lodged via WhatDoTheyKnow (Oct 2025 snapshot), the second-highest volume in Kent. A standardised information request for the missing statistics is planned for the next refresh.
as of 2026-07-03
Financial health & budget discipline
Revenue budget variance, capital programme delivery, reserves + Section 114 risk, external auditor VfM judgment, council tax positioning + trajectory vs national
Weighted across the six published components: revenue budget variance 25%, capital programme delivery 20%, reserves & Section 114 risk 20%, external auditor VfM judgement 15%, council tax positioning 10%, council tax trajectory 10%. 2025/26 outturn: £9.8m (2.0%) net overspend on a budget that was only balanced through £28.0m of government Exceptional Financial Support (the second consecutive EFS year); 28% of the £340m capital programme delivered in-year with £242.7m carried forward, and in-year borrowing rose ~£130m — c.£50m more than budgeted; general reserves £10.0m at 31 March 2026, at the S151 officer's stated minimum (≈2% of the net budget), with earmarked reserves declassified in-year to prop them up and an auditor-projected £51m annual budget gap by 2029/30 (a CIPFA review called the position "grave"); Grant Thornton rates financial sustainability AND governance significant weaknesses (Red) and issued a disclaimer of opinion on the 2024/25 accounts. Council tax: Band D £1,934.33 is 3.8% below the shire-unitary average (£2,009.87); 5-yr CAGR 4.59% ≈ the 4.58% national unitary rate, with the 2026-27 rise at the 4.99% maximum. No Section 114 notice — forestalled by the EFS. Attribution: Labour administration (Vince Maple), in office since May 2023.
as of 2026-07-03 · source
Transparency
Open data publication, councillor expenses, contract register, committee paper publication
Fixed-date website audit (2026-07-03) against the Transparency Code checklist: spending-data currency and format, contracts register, councillor allowances, interests, committee papers, senior pay, open data, FOI disclosure log. Items not individually verified this quarter are scored neutrally and flagged. Medway publishes £250+ spending data current to March 2026, an online contracts register (ProContract, contracts over £5,000), councillor allowances, per-member interests registers and live committee papers. Weaknesses: the published organisation chart is dated November 2020, there is no open-data portal and no consolidated FOI disclosure log. Attribution: audit conducted under the Labour administration (Vince Maple).
as of 2026-07-03 · source
Planning
Application approval ratios, appeal-overturn rate, determination time vs statutory targets
Scored against the England averages (majors in time 91.0%, non-majors 90.8%, major appeal overturns 3.1%) over the 24 months to March 2026 (speed) and June 2025 (appeal quality), from MHCLG designation-regime tables; the enforcement-trend component (15%) is pending and the three measured components are re-weighted pro rata. The national "in time" measure includes agreed extensions of time. Medway decided 98.8% of major applications (85 decisions) and 96.2% of non-majors in time over the 24 months to March 2026 — both well above the England averages — with only 1.1% of major decisions overturned at appeal vs 3.1% nationally. The strongest planning scorecard in Kent on current data. Attribution: Labour administration (Vince Maple) throughout the April 2024 – March 2026 window.
as of 2026-07-02 · source
Education & children's services
SEND/EHCP statutory processing, SEND tribunal LA-loss rate, children's services Ofsted rating, school transport delivery (county + unitary only)
Basis unchanged: Ofsted ILACS rated Medway children's services Good in July 2023 (uplift from Inadequate in 2019), with all four sub-judgements Good — 3.0 under the sub-judgement mapping adopted at the July 2026 refresh. Direction of travel: an April 2025 focused visit on child protection found progress but "variable… fragile" practice; a November 2025 focused visit on children in care was broadly positive (children enter care at the right time, timely decision-making, stable homes), with care-planning consistency still to embed. A short re-inspection is expected from spring 2026 and will carry four graded judgements but NO overall grade under Ofsted's April 2026 framework. The February 2024 joint Area SEND inspection finding ("inconsistent experiences and outcomes") is narrative context, not scored. Attribution: inspected July 2023, two months into the Labour (Maple) administration; the recovery from the 2019 Inadequate ran largely under the preceding Conservative administration.
as of 2026-07-02 · source
Safeguarding & LADO
LADO referral handling, multi-agency safeguarding (MASH) timeliness, Section 47 enquiry compliance, independent safeguarding audit findings (county + unitary only)
Basis unchanged: the safeguarding-relevant judgements of the July 2023 ILACS — children who need help and protection Good, impact of leaders Good (mapped 3.0 under the sub-judgement method adopted July 2026). The November 2025 focused visit (children in care) was positive on decision-making and placement stability but found the risk-assessment tool for children missing from care or at risk of exploitation "not consistently embedded"; the April 2025 child-protection visit described practice as improving but fragile. The LADO function was previously judged improved from an "erratic and ineffective" historical baseline; Ofsted continues to flag workforce turnover as a risk to sustained improvement. Re-inspection is imminent and will report graded sub-judgements only, with no overall grade. KLN's own Medway safeguarding investigation series tracks case-level concerns separately from this aggregate score. Attribution: Labour administration (Vince Maple), in office since May 2023.
as of 2026-07-02 · source
Manifesto delivery (Trust)
KLN tracks what the controlling party promised at the most recent election vs what was actually delivered. KEPT/PARTIAL/BROKEN/PENDING/OUT_OF_SCOPE categorisation.
Trust score: 3 judged pledges + 3 categorised public issues, averaged.
as of 2026-09-29
School-system health in this LA area
This is NOT a score of the council itself. Schools in England are accountable through Ofsted and, for academies, their academy trust — not through the local authority. The council's responsibility for schools is indirect (place planning, SEND, transport, safeguarding — see Metrics 7 + 8 above). This panel shows aggregate health of the school system inside this LA's geographic area, because residents reasonably want to know.
School Ofsted ratings
Distribution of Ofsted ratings (Outstanding/Good/Requires Improvement/Inadequate) across schools in this LA area
Medway area has multiple Outstanding schools (Bradfields Academy, Fort Pitt Grammar, several Outstanding primaries) but the area-wide Good+Outstanding proportion is below the Kent average. Full distribution data pending verification against latest DfE Performance Tables.
as of 2024 · source
GCSE Attainment 8
Average Attainment 8 score across LA-area secondaries vs national average
Medway area average Attainment 8 = 45.9 (matches England national average). 29.27% of pupils achieve Grade 5+ in English and maths — slightly below the England average of 30.84%.
as of 2024-08 · source
Pupil absence
Overall absence rate (authorised + unauthorised) across LA-area schools vs national average
Score pending — data collection in progress per the published methodology (2026-05-18)
Post-16 progression
Share of LA-area Year 11s in sustained education/employment/training at 12 months
Score pending — data collection in progress per the published methodology (2026-05-18)
Top public issues for Medway residents
This is editorial assessment, not a metric score. Each issue carries an alignment tag — ALIGNED (council in step with residents), MIXED (some action falls short), COUNTERACTING (council against residents on this), or SILENT (no clear position). KLN-curated. Council positions added verbatim where provided. Right-of-reply opens with initial publication.
- 🟡Mixed
Children's safeguarding — child protection practice and LADO referral pathways
Whether Medway's child-protection practice, LADO and multi-agency safeguarding hub operate to the Working Together to Safeguard Children 2023 standard, and whether the recovery from the 2019 Inadequate rating is holding. Residents' concern is direct: these are the services that decide whether a child at risk is protected in time.
Council position
Medway's stated position is that its children's services have improved and continue to improve. The record supports the direction and qualifies the pace: Ofsted rated the service Good in July 2023 (all four sub-judgements Good, up from Inadequate in 2019); a focused visit on child protection in April 2025 found progress but described practice as "variable… fragile"; a focused visit on children in care in November 2025 was broadly positive — children "enter care at the right time and decision-making is timely and appropriate" — while care planning "remains variable" and exploitation risk assessments "are not always robust". A short re-inspection under Ofsted's new framework (no overall grade) was expected from spring 2026.
KLN assessment
Mixed. The trajectory is upward and leaders are credited by inspectors with commitment, but the inspectors' own word for front-line child-protection practice in April 2025 was "fragile", and the two most recent visits both name inconsistency as the live weakness. KLN scores this under Metric 8 (Safeguarding & LADO) and will re-base on the short ILACS when it is published.
Evidence
- Ofsted — Medway focused visit, children in care, 25–26 November 2025 (published 12 January 2026) · 2026-01-12
- Ofsted — Medway focused visit, children in need and child protection, 29–30 April 2025 (published 2 June 2025) · 2025-06-02
- Ofsted — Medway ILACS inspection, July 2023: Good (published 11 September 2023) · 2023-09-11
- 🟡Mixed
Housing delivery — affordable + social housing
Medway faces persistent housing-affordability pressure; demand for social housing exceeds supply by significant ratios. Town centre regeneration progress is slow against Labour's 2023 manifesto framing.
Council position
Labour 2023 manifesto committed to maintaining housing services + green spaces; Innovation Park Medway + Riverside development under way. No headline social-rent delivery target.
KLN assessment
Mixed: regeneration activity is real but the scale of need + delivery timeline mismatch means residents' housing concerns remain largely unaddressed.
- 🟢Aligned
Council tax positioning vs service delivery
Labour's 2023 commitment to keep council tax the lowest in Kent is a clear position; whether services are maintained at adequate standard under that constraint is the live question.
Council position
Maintain low council tax + maintain weekly bin collections + free bulky refuse as headline commitments. Most other services tracked under standard performance reporting.
KLN assessment
Aligned with residents' tax-side preference; service-side test is whether quality holds at the constrained budget. KLN will judge via Metric 4 (Financial health) + Metric 1 (Refuse collection).
News from this council's area
How this scorecard works
Each metric is scored 0-100 and banded A through F. We do NOT aggregate to a single overall ranking — combining unrelated performance areas would mislead. See the methodology page for full details, thresholds, and data sources.
Spot an error or have data we should add for Medway? editor@kentlocalnews.co.uk.