Council scorecard
Gravesham Borough Council
- Type
- borough
- Population
- 107,000 (ONS mid-year estimate, rounded)
- Political control
- Labour majority (since May 2019)
- Next election
- 6 May 2027 (whole council, all 39 seats)
- Council website
- www.gravesham.gov.uk
Scorecard
Methodology published 2026-05-18. Pending cells reflect data collection in progress, not methodology uncertainty — they will populate as the underlying data is gathered.
Refuse collection
Missed bin reports, recycling rates, complaint resolution time
Scored on the two DEFRA-published components — recycling rate and residual household waste, FY 2024-25 final data (England averages: 42.0% / 513.3kg per household) — with the remaining components (missed-bin reports, complaint resolution time, service consistency) pending data ingest. Gravesham recycled 40.4% of household waste in 2024-25 — just below the England average of 42.0%, 8th of the 13 Kent waste-collection authorities — with residual waste of 443.7kg per household vs 513.3kg nationally. Attribution: Labour administration (John Burden), in office throughout the period.
as of 2026-07-02 · source
Complaints handling
Volume, response times, LGSCO upheld findings
Small-numbers caveat: district-tier LGSCO investigation counts are tiny (0–4 a year) and a single case can swing the uphold percentage from 0% to 100%, so this score rests on process indicators — upheld volume per 100,000 residents vs the 1.0 district average, remedies offered before the Ombudsman, and compliance with recommendations — across 2025-26 and 2024-25, never on the raw uphold percentage alone. 2025-26 figures precede the LGSCO annual letters (due ~July 2026) and may be revised. 2025-26: 2 upheld of 3 investigations — 1.8 upheld per 100,000 residents vs the 1.0 district average — with no pre-Ombudsman remedy but 100% timely compliance; 2024-25: no investigations completed. Attribution: Labour administration (John Burden) throughout both years.
as of 2026-07-02 · source
FOI response
Average response time, refusal/exemption rate, compliance with 20-day statutory deadline
Score pending — Gravesham reports an FOI KPI inside quarterly corporate performance reports rather than on a statistics page: 88% on time at Q3 2021/22 and 99.5% at Q3 2022/23, but no figure was locatable in the 2024/25 quarterly reports, so the current-year value needs manual extraction from committee PDFs before this can be scored. What is known: 2 ICO decision notices in the three years to July 2026, both not upheld, and ~711 requests via WhatDoTheyKnow (Oct 2025 snapshot). A standardised information request for current statistics is planned for the next refresh.
as of 2026-07-03
Financial health & budget discipline
Revenue budget variance, capital programme delivery, reserves + Section 114 risk, external auditor VfM judgment, council tax positioning + trajectory vs national
Weighted across the six published components: revenue budget variance 25%, capital programme delivery 20%, reserves & Section 114 risk 20%, external auditor VfM judgement 15%, council tax positioning 10%, council tax trajectory 10%. 2024/25 outturn: £935k favourable against the £14.6m budget requirement, with less reserve drawdown than planned — but capital delivery slipped badly (General Fund spend £22.3m against an original ~£65m programme including the re-profiled Charter/Rosherville facility and Cascades leisure works; HRA capital 62% under its revised budget), and Grant Thornton's February 2026 report finds TWO significant weaknesses — financial sustainability (Red, carried forward, with planned reserve drawdowns continuing) and governance (Red, NEW, with key recommendation KR2 on finance-team capacity to produce financial statements) — while the 2025-26 draft accounts are formally delayed (notice published 30 June 2026) and the auditor flags a c.£1.9m funding gap by 2027/28. General Fund working balances are healthy at ~37% of net budget (£46.8m total usable including HRA and capital reserves). Council tax: Band D £245.07, 7th-highest of the 12 Kent districts; 5-yr CAGR 2.84% vs 2.64% nationally. Attribution: Labour administration (John Burden), in office since 2019.
as of 2026-07-03 · source
Transparency
Open data publication, councillor expenses, contract register, committee paper publication
Fixed-date website audit (2026-07-03) against the Transparency Code checklist: spending-data currency and format, contracts register, councillor allowances, interests, committee papers, senior pay, open data, FOI disclosure log. Items not individually verified this quarter are scored neutrally and flagged. The freshest spending data in Kent — the June 2026 monthly file (£500 threshold) was already published at the 3 July audit date — plus councillor allowances and senior-pay/structure pages, with live committee papers. The contracts register was not verified, there is no FOI disclosure log or open-data portal, and the transparency directory URL still contains a leftover "test" slug. Attribution: audit conducted under the Labour administration (John Burden).
as of 2026-07-03 · source
Planning
Application approval ratios, appeal-overturn rate, determination time vs statutory targets
Scored against the England averages (majors in time 91.0%, non-majors 90.8%, major appeal overturns 3.1%) over the 24 months to March 2026 (speed) and June 2025 (appeal quality), from MHCLG designation-regime tables; the enforcement-trend component (15%) is pending and the three measured components are re-weighted pro rata. The national "in time" measure includes agreed extensions of time. 91.3% of major applications and 95.2% of non-majors decided in time, with NO major decision overturned at appeal (0.0% vs 3.1% for England) — though on only 23 major decisions in 24 months, the smallest denominator in Kent, so percentages swing easily. Attribution: Labour administration (John Burden) throughout the April 2024 – March 2026 window.
as of 2026-07-02 · source
Education & children's services
SEND/EHCP statutory processing, SEND tribunal LA-loss rate, children's services Ofsted rating, school transport delivery (county + unitary only)
Education and children's services are not a district/borough function. The county council (or, for Medway, the unitary authority) holds this remit.
Safeguarding & LADO
LADO referral handling, multi-agency safeguarding (MASH) timeliness, Section 47 enquiry compliance, independent safeguarding audit findings (county + unitary only)
Safeguarding is the statutory function of the county council or unitary authority via the LADO (Local Authority Designated Officer) and multi-agency safeguarding hub.
Manifesto delivery (Trust)
KLN tracks what the controlling party promised at the most recent election vs what was actually delivered. KEPT/PARTIAL/BROKEN/PENDING/OUT_OF_SCOPE categorisation.
Trust score: 1 judged pledges + 3 categorised public issues, averaged.
as of 2026-09-29
Top public issues for Gravesham residents
This is editorial assessment, not a metric score. Each issue carries an alignment tag — ALIGNED (council in step with residents), MIXED (some action falls short), COUNTERACTING (council against residents on this), or SILENT (no clear position). KLN-curated. Council positions added verbatim where provided. Right-of-reply opens with initial publication.
- 🟢Aligned
Leaseholder reform — ground rents + service charges
Gravesham has a significant leaseholder population in Northfleet + Ebbsfleet developments. Ground rent + service charge concerns are a top issue.
Council position
Labour 2023 manifesto committed to campaign for reform of the leaseholder system. Substantive reform sits with Westminster.
KLN assessment
Aligned. UK government delivered Leasehold and Freehold Reform Act 2024 — partial win for residents' campaign. Continued advocacy on remaining issues required.
- 🟢Aligned
Homelessness + rough sleeping
Gravesham has visible street homelessness; partner-organisation network (Sanctuary, Methodist Hub) supports response.
Council position
Labour 2023 commitment to tackle homelessness + support partner organisations.
KLN assessment
Aligned with residents' service-priority. Statistics + partner funding to be reviewed.
- 🟡Mixed
Ebbsfleet International Garden City delivery
Ebbsfleet new community development falls partly within Gravesham. Resident concerns about infrastructure, schools, GP capacity, transport keeping pace with housing.
Council position
Gravesham engaged with Ebbsfleet Development Corporation + service-planning partners.
KLN assessment
Mixed: housing delivery faster than supporting infrastructure; council role is one of multiple stakeholders.
News from this council's area
How this scorecard works
Each metric is scored 0-100 and banded A through F. We do NOT aggregate to a single overall ranking — combining unrelated performance areas would mislead. See the methodology page for full details, thresholds, and data sources.
Spot an error or have data we should add for Gravesham? editor@kentlocalnews.co.uk.