Council scorecard

Dartford Borough Council

Type
borough
Population
116,000 (ONS mid-year estimate, rounded)
Political control
Conservative majority (control since 2007; leader since 2006)
Next election
6 May 2027 (whole council, all 42 seats)
Council website
www.dartford.gov.uk

Scorecard

Methodology published 2026-05-18. Pending cells reflect data collection in progress, not methodology uncertainty — they will populate as the underlying data is gathered.

Refuse collection

Missed bin reports, recycling rates, complaint resolution time

27 F

Scored on the two DEFRA-published components — recycling rate and residual household waste, FY 2024-25 final data (England averages: 42.0% / 513.3kg per household) — with the remaining components (missed-bin reports, complaint resolution time, service consistency) pending data ingest. Dartford recycled 23.7% of household waste in 2024-25 — the lowest rate in Kent, little more than half the England average of 42.0% and among the lowest in England — with residual waste of 603.5kg per household, the highest in Kent (England: 513.3kg). Attribution: Conservative administration (Jeremy Kite), in control throughout the period.

as of 2026-07-02 · source

Complaints handling

Volume, response times, LGSCO upheld findings

52 D

Small-numbers caveat: district-tier LGSCO investigation counts are tiny (0–4 a year) and a single case can swing the uphold percentage from 0% to 100%, so this score rests on process indicators — upheld volume per 100,000 residents vs the 1.0 district average, remedies offered before the Ombudsman, and compliance with recommendations — across 2025-26 and 2024-25, never on the raw uphold percentage alone. 2025-26 figures precede the LGSCO annual letters (due ~July 2026) and may be revised. 2025-26: 3 investigations, 3 upheld — 2.4 upheld per 100,000 residents, the highest district rate in Kent this year vs the 1.0 average — with no pre-Ombudsman remedy on any, though compliance was met on time; 2024-25: 1 upheld of 3, with the remedy already provided before the Ombudsman. Attribution: Conservative administration (Jeremy Kite) throughout both years.

as of 2026-07-02 · source

FOI response

Average response time, refusal/exemption rate, compliance with 20-day statutory deadline

Pending

Score pending — Dartford publishes an FOI/EIR responses disclosure log but no performance statistics (checked 2026-07-03), so the timeliness and refusal-rate components cannot be scored from public data. What is known: 2 ICO decision notices in the three years to July 2026, BOTH upheld and both time-limit failures under the Environmental Information Regulations (March 2026 — a recent cluster worth watching), and ~826 requests via WhatDoTheyKnow (Oct 2025 snapshot). A standardised information request for the missing statistics is planned for the next refresh.

as of 2026-07-03

Financial health & budget discipline

Revenue budget variance, capital programme delivery, reserves + Section 114 risk, external auditor VfM judgment, council tax positioning + trajectory vs national

71 B

Weighted across the six published components: revenue budget variance 25%, capital programme delivery 20%, reserves & Section 114 risk 20%, external auditor VfM judgement 15%, council tax positioning 10%, council tax trajectory 10%. The strongest district finances in Kent on most components: earmarked revenue reserves of £77.8m (roughly 3.7× the ~£21m net service budget) plus a £3.5m General Fund balance, a clean auditor value-for-money report (no significant weaknesses on any criterion) with an unmodified opinion, and a frozen 2026-27 council tax — Band D £188.64 is the lowest of the 12 Kent districts, with a 5-yr CAGR of 0.79% vs 2.64% for districts nationally. Scored down on forecasting: the 2024/25 revenue outturn came in roughly £4.4m–£4.9m under budget, a materially large underspend the methodology penalises (driven by £5m unbudgeted investment income against a £2.1m temporary-accommodation overspend), with 70% of the capital programme delivered. The 2025/26 outturn was not yet published at collection (expected July 2026); 2024/25 used. Attribution: Conservative administration (Jeremy Kite), in control throughout.

as of 2026-07-03 · source

Transparency

Open data publication, councillor expenses, contract register, committee paper publication

49 D

Fixed-date website audit (2026-07-03) against the Transparency Code checklist: spending-data currency and format, contracts register, councillor allowances, interests, committee papers, senior pay, open data, FOI disclosure log. Items not individually verified this quarter are scored neutrally and flagged. The data largely exists but the site architecture hides it: spending files (£500 threshold) are current to April 2026, yet the main navigation still headlines financial-year pages whose newest file is March 2024 and mislabels 2023-24 content as "2024-25" — the current series is only findable via a sub-page. No councillor-allowances page was locatable during the audit, no open-data presence beyond a data.gov.uk reference, and no FOI performance statistics alongside the disclosure log. Senior pay and organisational information are published and committee papers are live. Attribution: audit conducted under the Conservative administration (Jeremy Kite).

as of 2026-07-03 · source

Planning

Application approval ratios, appeal-overturn rate, determination time vs statutory targets

70 B

Scored against the England averages (majors in time 91.0%, non-majors 90.8%, major appeal overturns 3.1%) over the 24 months to March 2026 (speed) and June 2025 (appeal quality), from MHCLG designation-regime tables; the enforcement-trend component (15%) is pending and the three measured components are re-weighted pro rata. The national "in time" measure includes agreed extensions of time. 100% of major applications (43 decisions) and 92.0% of non-majors decided in time — both above the England averages — with 4.2% of major decisions overturned at appeal vs 3.1% nationally (small denominators are volatile). Attribution: Conservative administration (Jeremy Kite) throughout the April 2024 – March 2026 window.

as of 2026-07-02 · source

Education & children's services

SEND/EHCP statutory processing, SEND tribunal LA-loss rate, children's services Ofsted rating, school transport delivery (county + unitary only)

N/A

Education and children's services are not a district/borough function. The county council (or, for Medway, the unitary authority) holds this remit.

Safeguarding & LADO

LADO referral handling, multi-agency safeguarding (MASH) timeliness, Section 47 enquiry compliance, independent safeguarding audit findings (county + unitary only)

N/A

Safeguarding is the statutory function of the county council or unitary authority via the LADO (Local Authority Designated Officer) and multi-agency safeguarding hub.

Manifesto delivery (Trust)

KLN tracks what the controlling party promised at the most recent election vs what was actually delivered. KEPT/PARTIAL/BROKEN/PENDING/OUT_OF_SCOPE categorisation.

50 D

Trust score: 1 judged pledges + 3 categorised public issues, averaged.

as of 2026-09-29

Top public issues for Dartford residents

This is editorial assessment, not a metric score. Each issue carries an alignment tag — ALIGNED (council in step with residents), MIXED (some action falls short), COUNTERACTING (council against residents on this), or SILENT (no clear position). KLN-curated. Council positions added verbatim where provided. Right-of-reply opens with initial publication.

  1. 🟡Mixed

    Lower Thames Crossing mitigation

    The Lower Thames Crossing affects Dartford residents directly — traffic disruption, air quality, property impact, construction phase.

    Council position

    DBC has filed statutory consultation responses raising mitigation concerns. LTC decision rests with National Highways + DfT; DBC's role is lobbying + consultation.

    KLN assessment

    Consultation responses filed — that is action of a limited kind. Substantive mitigation outcomes depend on National Highways + DfT, not DBC. Per the "actions, not statements" principle: MIXED — DBC is doing what it can but available levers are narrow.

  2. 🟡Mixed

    Dartford town centre regeneration

    Residents expect visible town-centre regeneration delivery (Lowfield Street, station area, retail mix).

    Council position

    Conservative administration has long-running regeneration programme with multiple scheme strands.

    KLN assessment

    Regeneration schemes in train (Lowfield Street etc.) — that is action. Pace + visible outcome against retail vacancy + footfall data is the test. Per the "actions, not statements" principle: MIXED until completion benchmarks are met.

  3. 🟡Mixed

    Housing affordability + cost of living

    Dartford's proximity to London + Crossrail-adjacent transport links push prices up. Residents face affordability pressure.

    Council position

    Standard housing delivery via Local Plan + affordable housing planning conditions.

    KLN assessment

    Mixed: market forces dominate; council's housing delivery is one lever among many. Residents' affordability concerns largely unaddressed by council action alone.

News from this council's area

How this scorecard works

Each metric is scored 0-100 and banded A through F. We do NOT aggregate to a single overall ranking — combining unrelated performance areas would mislead. See the methodology page for full details, thresholds, and data sources.

Spot an error or have data we should add for Dartford? editor@kentlocalnews.co.uk.